Shipping policy
At Petora, we are committed to delivering your orders quickly and safely.
Processing Time:
Orders are processed within 1–2 business days.
Shipping Time:
Estimated delivery time is 3–4 business days across Australia.
Shipping Cost:
We offer free shipping on all orders (limited-time offer).
Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
Delays:
Delivery times may vary due to high demand, holidays, or unforeseen courier delays.
Contact Details
Address: 160 KEMP HOUSE, 160 CITY ROAD, London, England, EC1V 2NX, United Kingdom
Cut Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
- Email: support@petorastores.com
Support Channels: Email • Phone • Live Chat • 24/7 Online Support